FAQs
Frequently asked questions
If your question is not answered here, call us and ask - we would rather explain than have you guess.
Are quotations free?
Yes. Tell us what you need and we will come back to you to discuss the work and arrange your quotation at no cost.
Which areas do you cover?
We cover the Denver metro area and the surrounding Colorado Front Range. If your address sits outside the towns listed, contact us and we will confirm whether we can attend.
Do you work on both homes and business premises?
Yes. We handle residential heating and cooling as well as light commercial systems such as rooftop packaged units and commercial splits.
How quickly can you attend?
Response times vary with the season and current workload. Call us and we will tell you honestly when we can get to you rather than promising a time we cannot keep.
What happens after I request a quote?
We contact you to understand the problem, arrange a visit or survey where one is needed, then send a written quotation setting out the work and the price.
Will I know the price before work begins?
Yes. We provide the price in writing before starting, and we come back to you if anything found on site changes the scope.
Do I need to prepare anything before your visit?
Clear access to the furnace, air handler, outdoor unit and thermostat is all we usually need. Let us know in advance about pets, gate codes or parking restrictions.
Which payment methods do you accept?
[Accepted payment methods to be confirmed by the business owner.]
Are you insured?
[Insurance details to be confirmed and published by the business owner.]
Is any guarantee offered on the work?
[Workmanship guarantee terms to be confirmed by the business owner.]